Voucherify helps businesses quickly launch and manage promotions, loyalty programs, referrals, and gift cards through a flexible API-first platform, reducing development effort while enabling personalized customer incentives.
Supported syncing
| Type | Description | Supported Sync Modes | API Reference |
|---|---|---|---|
| Customers | Sync data from any source to Contacts in Voucherify | Upsert | Customers docs |
| Events | Sync data from any source to custom events in Voucherify | Insert | Events docs |
| Segments | Sync data from any source to active segments in Voucherify | Add, Remove | Segments docs |
For more information about sync modes, refer to the sync modes docs.
Connect to Voucherify
Go to the Destinations overview page and click the Add destination button. Select Voucherify and click Continue. You can then authenticate Hightouch to Voucherify.
Enter the following fields into Hightouch:
- Region
- Application ID
- App token
Sync configuration
Once you've set up your Voucherify destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Voucherify destination you want to sync to.
Syncing customers
Sync data from any source to Contacts in Voucherify.
Record matching
To match rows from your model to customers in Voucherify, you need to select the model column that contains values that match the Source ID field. Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync customer fields via field mapping. You can map data from any of your model columns to default and custom customer fields. Ensure your model's columns have the same data types as the fields you want to sync to.
Delete behavior
The delete behavior you select dictates what to do when a row no longer appears in your model's query results. You have the following options:
| Behavior | Description |
|---|---|
| Do nothing | Keep the customer in Voucherify with all its synced fields |
| Delete | Delete the synced customers from Voucherify |
Syncing events
Sync data from any source to custom events in Voucherify.
Record matching
You can match rows from your model to events in Voucherify on any column in your model and any field in Voucherify. Ensure the data types of the model column and Voucherify field you select match. Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync event properties via field mapping.
Syncing segments
Sync data from any source to active segments in Voucherify.
Record matching
To match rows from your model to segments in Voucherify, you need to select the model column that contains values that match the Source ID field. Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync segment fields via field mapping. You can map data from any of your model columns to the default segment fields. Ensure your model's columns have the same data types as the fields you want to sync to.
Tips and troubleshooting
Common errors
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Live debugger
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Sync alerts
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.