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Common Room

Get a unified view and automate using every signal across social, community, product, CRM, and more. Initiate conversations, grow adoption, and accelerate pipeline faster than ever before.

Supported syncing

Sync TypeSupported Sync Modes
Community Members InformationUpsert
Community Organizations InformationUpsert

For more information about sync modes, refer to the sync modes docs.

Getting started

Go to the Destinations overview page and click the Add destination button. Select Common Room and click Continue. Then paste in your customer user Common Room URL.

Sync configuration

Once you've set up your Common Room destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Common Room destination you want to sync to.

Field mapping

You can sync columns from your source to Common Room default and custom fields.

Tips and troubleshooting

Common errors

To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.

Live debugger

Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.

Sync alerts

Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.

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Need help?

Our team is relentlessly focused on your success. Don't hesitate to reach out!

Feature requests?

We'd love to hear your suggestions for integrations and other features.

Last updated: Feb 26, 2024

On this page

Supported syncingGetting startedSync configurationTips and troubleshootingCommon errorsLive debuggerSync alerts

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