Go to the Destinations overview page and click the Add destination button. Select Brevo and click Continue. You can then authenticate Hightouch to Brevo.
Enter the following required fields into Hightouch:
Once you've set up your Brevo destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Brevo destination you want to sync to.
Select which list in your Brevo account you'd like to upsert contacts to. If you would like to create a new list, enter the name of the list, and choose the folder to create the list in.
For upsert mode, you can match contacts by email.
For update mode, you can match by email, sms, or the contact's ID. Ensure the data types of the model column and Brevo field you select match.
Refer to the record matching docs for more information.
Brevo requires each email, SMS, and contact ID in your list to be unique. Brevo rejects updates that contain information that conflicts with existing contacts.
In Insert mode, Brevo automatically generates an identifier for every new record synced, so there is no need to match an existing record.
Hightouch lets you sync contact fields via field mapping.
You can map data from any of your model columns to the default contact fields.
Ensure your model columns data types match the data types of the fields you want to sync to.
The delete behavior you select dictates what to do when a row no longer appears in your model's query results. You have the following options:
Behavior
Description
Do nothing
Keep the contact in Brevo with all its synced fields
Clear
Clear all the mapped fields, but keep the contact in Brevo
Delete
Delete the synced contacts from Brevo
For Brevo Contact Lists, when records leave your query result, they are removed from your audience by default. If you would not like to delete any records from your audience, you can choose to do nothing when records leave your query result.
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.