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The MongoDB destination combines the analytical power of your data warehouse with the low-latency performance of a transactional database. It's been battle-tested with syncs up to hundreds of millions of rows.

Supported syncing

Object TypeDescriptionSupported Sync Modes
DocumentsSync data to documents in a MongoDB collectionUpsert

Getting started

You need to allowlist Hightouch's IP addresses to let our systems contact your MongoDB instance. Reference our networking docs to determine which IPs you need to allowlist.

When creating a MongoDB destination, you can either enter the Host, Port, Database, User, and Password, or you can provide the full URI connection string. For more information, go to the official connection guide.

Authenticate with connection string

The connection string is available in multiple locations. Follow these instructions for one way to find it.

  1. From the MongoDB UI click the Connect button next to the name of your cluster:

    Connect button in MongoDB UI

  2. From the options displayed, select Connect your application:

    Connection options in MongoDB UI

Follow the instructions for changing the password and database name in the string. Copy the string by clicking the copy icon:

Connection string in the MongoDB UI

In Hightouch, in the MongoDB setup configuration, paste your saved connection string into the provided field.

Syncing data

Record matching

Hightouch requires choosing one column to define how data in your source should be matched in documents in MongoDB. It's usually best to use the _id field in MongoDB. This field is automatically generated by MongoDB if not provided, but you can choose any other field. Be aware that you might need an index on that field to speed up the sync.

Field mapping

You send every column as a field in your documents or choose only the columns you need for your documents.

Delete behavior

You can choose how to handle documents in MongoDB when the corresponding rows are deleted in your source.

Do nothingKeep the document in MongoDB
Clear FieldsClear the mapped fields but keep the document
Delete Destination RecordDelete the MongoDB document completely

Tips and troubleshooting

Best practices

Create a user in MongoDB specifically for Hightouch and only allow that user to access the tables you want the Hightouch integration to access. Don't use the 'root' user.

Compatible versions

The minimum supported MongoDB version is 4.0. Earlier versions aren't officially supported but may work regardless.

Live debugger

Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.

Sync alerts

Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.

Ready to get started?

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Need help?

Our team is relentlessly focused on your success. Don't hesitate to reach out!

Feature requests?

We'd love to hear your suggestions for integrations and other features.

On this page

OverviewSupported syncingGetting startedAuthenticate with connection stringSyncing dataRecord matchingField mappingDelete behaviorTips and troubleshootingBest practicesCompatible versionsLive debuggerSync alerts

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