Empower e-commerce brands to personalize customer communications with Bluecore, the retail marketing platform.
View Bluecore's documentation.
Supported syncing
| Type | Description | Supported Sync Modes |
|---|---|---|
| Batch File Delivery | Upload batch files to Bluecore via SFTP | Insert, All, Diff |
For more information about sync modes, refer to the sync modes docs.
Connect to Bluecore
Go to the Destinations overview page and click the Add destination button. Select Bluecore and click Continue. You can then authenticate Hightouch to Bluecore.
Enter the following fields into Hightouch:
- Host
- Port
- Username
- Password
- (Optional) Private Key
- (Optional) Private Key Passphrase
Sync configuration
Once you've set up your Bluecore destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Bluecore destination you want to sync to.
Syncing via batch file delivery
Upload batch files to Bluecore via SFTP
Field mapping
Hightouch lets you sync batch file delivery fields via field mapping. You can map data from any of your model columns to the default batch file delivery fields. Ensure your model's columns have the same data types as the fields you want to sync to.
Tips and troubleshooting
Common errors
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Live debugger
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Sync alerts
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.