Run more targeted ads by syncing conversion events to Reddit
To get the most out of a tool like Reddit, you'll want to send conversion events.
- Allowlisted by Reddit: Hightouch uses Reddit's Conversions API, which is in beta. To send conversion events, your Reddit Ads account needs to by white listed by Reddit. Reach out to your Reddit account team to request access for your account to use the Conversions API.
- Events within 7 days: If you are planning to set the event timestamp yourself, the event must occur within the last 7 days otherwise the conversion event will not go through.
To retrieve an account ID, you'll want to go to the respective dashboard and grab the ID from the URL. If no account ID is provided, Hightouch will automatically use the Reddit Ads account owned by the user authenticated.
The view the schema and the field descriptions of the conversion endpoints visit the Reddit docs.
Make sure you've configured your sync to use the correct Reddit environment. You might've accidentally pointed to a different environment. If that doesn't solve your issue, . We're happy to help. We're happy to help.
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.