Supercharge your sales team by syncing your most up-to-date customer and lead data from your warehouse
Upon selecting Reply.io as your destination you will be prompted to input your Reply.io API key.
You can locate this API key within your Reply.io account by navigating to Settings > API Key:
Hightouch supports syncing the following Reply.io objects:
- Upsert: pushes new objects to Reply.io and updates fields that change in your warehouse.
- Update: only updates particular fields on existing objects in Reply.io. It does not add new objects.
Records can be matched from your source to your Reply.io workspace by the contact's email only.
You may also sync columns from your source to Reply.io's object properties.
As per their documentation, Reply.io's API is limited to 15,000 requests per user per month. This is important to keep in mind when syncing large amounts of data since Upsert mode will make one API call per record synced and Update mode will make up to two API calls per record synced (one to check that user exists and the other to update the user). Please plan your syncs accordingly.