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Emails

Campaign Intelligence is available as an add-on on Business tier plans.

Overview

The emails dashboard is the best way to view performance for all your email messages. You can view engagement metrics like sends, opens, and clicks along with custom conversion metrics such as transactions.

Emails dashboard

Configuring your view

To configure your view, follow these steps to select the appropriate columns:

1. Select columns

  • Asset columns

    Asset columns describe the asset and include attributes such as the created date, author, status, variant, and campaign type. These columns are sourced from the asset model in the schema layer.

  • Engagement metrics

    Engagement metrics include sent, delivered, opened, clicked, click rate, unique clicks, and unsubscribed. These events are typically generated from channel tools such as Iterable, Braze, SFMC, Klaviyo, and Attentive and loaded into the warehouse. These metrics are pre-defined based on the interaction type selected.

  • Conversion metrics

    Conversion metrics are based on metrics defined in the metrics layer and use the attribution model defined in the attribution layer. Common conversion metrics include the number of transactions, total revenue, unique user transactions, bookings, and product views. These metrics can be derived from any customer event, both online and offline.

2. Apply filters

Filters enable you to customize the view to see only the campaigns or ads that are relevant. You can filter on any of the columns defined above. Common filters include filtering by campaign name, campaign dates, or spend amounts. You can apply string-based filters or numeric filters.

3. Time range

Campaign Intelligence has four default time ranges: 7 days, 14 days, 30 days, and 90 days.

Note: the time range is not to be confused with the attribution lookback window. The time range only determines which conversions to report in the UI, whereas the lookback window in the attribution model determines which touchpoints should be attributed for a conversion.

4. Column sorting

You can customize your view by sorting your columns either alphabetically or numerically.

Saving your view

You can save a view to revisit later or share across your team. The saved view captures the current filters, sorts, visible columns, and time range for a given table. You can quickly switch between them in the “Views” menu.

Additional documentation is coming soon, please if you're interested in this feature.

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Last updated: Sep 23, 2024

On this page

OverviewConfiguring your view1. Select columns2. Apply filters3. Time range4. Column sortingSaving your view

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