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Orbit

Enrich data of your community members and automate actions

Setup

To enable syncing with Orbit first you need to get an authentication token. Go to your Account Settings (on the menu under your profile picture) and click on API Token:

API Token

Then copy the value, and create a new Destination in Hightouch, selecting Orbit as the destination type. Lastly, paste the API token into the field. Save the destination and it's ready to start syncing data.

Destination Orbit

Syncing Activities

Select the Activities object from the drop down menu. Then you could define a static value for the title and the identity source for all the activities, or define the column that will contain the information.

Lastly, choose the mappings for the columns in your model.

Orbit sync configuration

Syncing Members

Select the Members object from the drop down menu.

Record Matching

Records can be matched from your source to your Orbit workspace by using the email field.

Orbit sync configuration

Field Mapping

You can sync columns from your source to Orbit Member fields.

Orbit sync configuration

Rate limits

By default, Orbit limits 120 requests per IP per minute. If you experience slow syncs, please contact them to increase that limit, and let us know.

    Need help?

    Our team is relentlessly focused on your success. We're ready to jump on a call to help unblock you.

    • Connection issues with your data warehouse?
    • Confusing API responses from destination systems?
    • Unsupported destination objects or modes?
    • Help with complex SQL queries?

    Feature Requests?

    If you see something that's missing from our app, let us know and we'll work with you to build it!

    We want to hear your suggestions for new sources, destinations, and other features that would help you activate your data.

On this page

SetupSyncing ActivitiesSyncing MembersRecord MatchingField MappingRate limits

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