Deliver memorable dining experiences that drive loyalty
Personalize every touchpoint of the customer experience with unified, actionable customer data.
Your top goals, solved with unified customer data and AI
Personalize loyalty rewards instantly
Turn customers into your most diehard loyalty members by personalizing your outreach with exclusive offers and more.
Unify guest profiles across locations
Get a complete view of every customer across all in-person stores and online orders, so you can deliver personalized experiences at scale.
Increase order frequency and in-store visits
Deliver timely offers and personalized messages that drive upsells, store visits, and repeat orders for overall increased LTV.
“With Hightouch, we can focus more time on building engaging emails and making sure we have the data back from campaigns to analyze.”
Miguel Puig, Technical Lead at Nando's
Read the storyA complete data platform built for marketers
Get any data to all of your tools to power 1-1 personalization, omni-channel journeys, and higher performing campaigns.
Build any audience
Enable marketers to use all of your data — not just users and events. Explore, build, and test any audience with a powerful no-code audience builder.
The most comprehensive data and AI platform for restaurants
We don’t store your data
Hightouch is more secure because no duplicate storage is required. Instead, we simply read from your data warehouse, where your data stays safe and sound.
QSR use cases
Acquisition campaigns
Drive new customer visits by using demographic and location data to target nearby users or lookalike audiences with first-time visit promotions, increasing foot traffic.
Suppression campaigns
Reduce wasted ad spend by suppressing frequent customers from acquisition campaigns using CRM data, reallocating budget toward untapped or lapsed customers.
Seasonal campaigns
Boost sales during limited-time promotions by highlighting seasonal menu items or exclusive discounts, increasing urgency and order volume.
Cross-sell campaigns
Increase order value by promoting add-ons using past order data to serve targeted ads, boosting AOV.
Conversion APIs
Share online and offline conversion data with ad platforms, enabling algorithms to better identify and target users with a higher likelihood of converting to improve campaign performance.
QSR media networks
Monetize customer insights by offering anonymized audience segments to beverage and snack brand partners for targeted advertising, generating incremental revenue.
Upsell & cross-sell campaigns
Recommend meal bundles, add-ons, or premium menu items based on previous orders to increase ticket size and average check value.
Reactivation campaigns
Offer exclusive discounts or free delivery to bring back lapsed customers and drive repeat orders.
Birthday campaigns
Send personalized birthday offers, such as free desserts or discounts, to build loyalty and encourage celebratory visits.
Loyalty program engagement
Reward customers with double points, exclusive menu items, or surprise perks to boost program participation and customer retention.
Seasonal campaigns
Promote limited-time menu items, holiday-themed meals, or seasonal discounts to drive demand during peak dining periods.
Localized promotions
Highlight region-specific menu items, in-store deals, or exclusive restaurant promotions to increase local foot traffic and engagement.
Win-back campaigns
Re-engage customers who had a negative experience by offering discounts, free items, or personalized apologies to recover lost business.
Family bundle campaigns
Promote group-friendly meal bundles designed for families or large gatherings to drive higher ticket sizes and increase revenue.
High-spender rewards
Recognize and reward high-value customers with exclusive perks, early access to new menu items, or VIP promotions to increase visit frequency.
Dynamic home page content
Display recent orders, loyalty rewards, or special deals tailored to the user to increase app engagement and conversions.
Dynamic menu recommendations
Use previous orders to recommend popular menu items or frequently paired items to boost order value and customer satisfaction.
Next best action
Encourage actions like joining the loyalty program, saving a favorite order, or leaving a review to drive engagement and future purchases.
Order progress tracking
Show real-time order status, delivery tracking, or pickup readiness notifications to improve customer satisfaction and reduce service anxiety.
Special day reminders
Notify users about upcoming events like National Pizza Day or local holidays to drive engagement and timely orders.
Gamified loyalty rewards
Offer badges, progress tracking, or tiers for loyalty program milestones to increase retention and repeat visits.
Customized meal deals
Highlight build-your-own meal options tailored to customer preferences to improve engagement and satisfaction.
Nearby deals notifications
Use geolocation data to notify users of local deals and exclusive promotions to drive foot traffic and real-time engagement.
Upsell & cross-sell suggestions
Recommend high-value add-ons, premium upgrades, or limited-time offers based on past purchases and browsing behavior to increase average order value and customer satisfaction.
Recognized by industry leaders
Connect to 250+ tools
Send any data to any tool. Skip building and maintaining pipelines, uploading CSVs, and having data silos across marketing, sales, customer success, finance, and analytics.
