Totango
Enrich your customer success platform with rich customer data from your warehouse to improve product adoption and reduce churn
Optimize your customer success processes by providing teams with constantly synced data
Operate a high-touch customer support model with up to date knowledge of user actions
Sync high quality, modeled data from your warehouse to enrich user attributes
Improve your Totango data with Hightouch
Customer success use cases
Customer retention is a crucial aspect of building a successful business. It involves keeping customers engaged and loyal to your brand over time. One effective method for achieving this is to gain a deep understanding of your customers' product adoption, engagement, and usage, and to ensure that your customer success teams have access to this data. With up-to-date information at their disposal, your team can increase engagement, customer satisfaction, and ultimately foster long-term loyalty.
All 35+ Totango integrations
Before Hightouch
Inconsistent and inaccurate data
Laborious and expensive
Brittle and inflexible
After Hightouch
Consistent and accurate
Observable and governed
Scalable and flexible