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The best CDP for retail

Drive loyal retail customers, and unlock new revenue streams

Aquire new customers, drive more purchases from existing customers, and find new revenue streams with your existing customer data.

Two corgi dogs laying happily on their backs in the grass.

200%

Boost in engagement

PetSmart logo.

52%

Increase in acquisition

WeightWatchers logo.

Trusted by leading retailers

PetSmart.
WHOOP.
WeightWatchers.
FabFitFun.
Reitmans.
Nando's.
Chalhoub.
L'Oréal.
PetSmart.
WHOOP.
WeightWatchers.
FabFitFun.
Reitmans.
Nando's.
Chalhoub.
L'Oréal.

Better access to data for marketers, better experiences for customers

Build a personalized loyalty program

Use data to create loyalty programs that work. Deliver the best offers and most relevant messages to every customer.

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Personalize messages with product catalogs

Always recommend the next-best-action by leveraging all of your organization’s data including data science and product catalogs.

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Power omni-channel campaigns

Give your customers a consistent, effective, and delightful experience across every channel by centrally managing your audience logic.

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Petsmart logo.

We’re activating millions of records every day to personalize journeys for the 65+ million members in our loyalty program.

Bradley Breuer, VP Marketing at Petsmart

Read the story

Power personalization and loyalty with a data platform built for marketers

Hightouch Audience builder named 'USA Active Customers' with filters selecting users with their country equal to 'USA' and had viewed a product greater than $50 within 7 days.

Build and test any audience

Explore, manage, and test paid and lifecycle audiences with a no-code suite of tools.

Build your retail media network on Snowflake, Databricks, BigQuery, Redshift, or your data warehouse

The building blocks you need to activate, monetize, and measure highly personalized onsite and offsite audiences, using the data already in your cloud data warehouse.

An abstract version of the Hightouch UI showing an Audience being defined. The matching criteria are that there is at least one "High" product propensity score and at least one pet that is a dog.

Bol.com logo.
Bol.com logo.

Hightouch has completely unlocked how we deliver relevancy to users across our website and our mobile app, but there’s also huge potential for us to monetize users outside of our domain.

Kai Kickuth

Sr. Product Manager at Bol.com

Read the story

The only comprehensive Customer Data Platform for retail

Don’t put yourself through a long, painful implementation with a traditional CDP just to fail months later. Get started with your existing data today.

Comparisons of features of Traditional CDPs versus Hightouch.

Traditional CDP

Hightouch
Data flexibility

Limited data flexibility

Traditional CDPs only allow you to access and activate basic customer data like users and events.

Unlimited data flexibility

Access and activate any data in your organization like complete customer profiles, data science models, product catalogs, inventory data, accounts, reservations, households, and more.

Sources of truth

Manage multiple sources-of-truth

Traditional CDPs are built on duplicative data storage — your database and theirs.

Get a single source-of-truth

Keep your CRM, email tools, advertising platforms, and analytics dashboards all on the same page by storing and activating data all in one place — your existing data infrastructure.

Implementation effort

6-9 month implementation

Traditional CDPs require a huge lift to set up. You must integrate your existing data manually and conform to their rigid structures.

Implement your first use case in weeks

Don't take a leap of faith. Hightouch is quick to set up because it is built on your existing data infrastructure. 90% of customers are fully onboarded in just days or weeks.

Analytics

Siloed analytics

Traditional CDPs have limited analytics solutions causing marketers to struggle to easily piece together insights on their campaigns from disparate sources.

Closed-loop analytics

Hightouch provides highly-flexible campaign analytics allowing you to tie performance to business metrics and explore using any trait, audience, or custom parameter.

Unlimited data flexibility

Access and activate any data in your organization like complete customer profiles, data science models, product catalogs, inventory data, accounts, reservations, households, and more.

Get a single source-of-truth

Keep your CRM, email tools, advertising platforms, and analytics dashboards all on the same page by storing and activating data all in one place — your existing data infrastructure.

Implement your first use case in weeks

Don't take a leap of faith. Hightouch is quick to set up because it is built on your existing data infrastructure. 90% of customers are fully onboarded in just days or weeks.

Closed-loop analytics

Hightouch provides highly-flexible campaign analytics allowing you to tie performance to business metrics and explore using any trait, audience, or custom parameter.

Composable CDPs are more secure

Hightouch doesn’t store your data. Instead we simply read from your data warehouse where it stays safe and sound.

Recognized as an industry leader by industry leaders

Iterable logo.

Technology Partner
of the Year

Connect to any media platform

Send data to any platform you run ads in.

Facebook Custom Audiences
Retention Science
Google Retail
Criteo
Marigold Engage (Selligent)
WhatsApp
Rokt
Salesforce Pardot (Sandbox)
HubSpot
Mailchimp
Salesforce Marketing Cloud
Freshdesk
Google Ad Manager 360
iSpot.tv
Zoomd