Drive loyal retail customers, and unlock new revenue streams
Aquire new customers, drive more purchases from existing customers, and find new revenue streams with your existing customer data.

200%
Boost in engagement

52%
Increase in acquisition
Better access to data for marketers, better experiences for customers
Build a personalized loyalty program
Use data to create loyalty programs that work. Deliver the best offers and most relevant messages to every customer.
Learn morePersonalize messages with product catalogs
Always recommend the next-best-action by leveraging all of your organization’s data including data science and product catalogs.
Learn morePower omni-channel campaigns
Give your customers a consistent, effective, and delightful experience across every channel by centrally managing your audience logic.
Learn moreCalibrate bids for new vs existing customers to maximize financial outcomes
Align your bidding strategy with business value by setting different CPA and ROAS targets across cohorts.
Learn moreIncrease ROAS by switching from pixels to conversion APIs
Enrich conversion events with first-party data through conversion APIs for higher match rates that drive better AI outcomes.
Learn moreDeliver relevant remarketing with product catalogs
Retarget customers with instantly relevant products based on recent page visits, searches, and abandoned carts.
Learn moreUnderstand the true lift of every channel with holdout testing
Understand incrementally of email and advertising programs with audience level hold-out testing.
Learn moreAutomate experimentation with AI Decisioning
Move away from manual testing and one-off insights. Power 1-1 experimentation at a user level with AI.
Learn moreClose the loop with self-serve campaign analytics
Measure, explore, and analyze your campaign performance, all on your own. Take action on your insights with AB experiments and incrementally tests.
Learn more
“We’re activating millions of records every day to personalize journeys for the 65+ million members in our loyalty program.”
Bradley Breuer, VP Marketing at Petsmart
Read the storyPower personalization and loyalty with a data platform built for marketers




Build and test any audience
Explore, manage, and test paid and lifecycle audiences with a no-code suite of tools.
Build your retail media network on Snowflake, Databricks, BigQuery, Redshift, or your data warehouse
The building blocks you need to activate, monetize, and measure highly personalized onsite and offsite audiences, using the data already in your cloud data warehouse.

“Hightouch has completely unlocked how we deliver relevancy to users across our website and our mobile app, but there’s also huge potential for us to monetize users outside of our domain.”
Kai Kickuth
Sr. Product Manager at Bol.com
The only comprehensive Customer Data Platform for retail
Don’t put yourself through a long, painful implementation with a traditional CDP just to fail months later. Get started with your existing data today.
Traditional CDP
Limited data flexibility
Traditional CDPs only allow you to access and activate basic customer data like users and events.
Unlimited data flexibility
Access and activate any data in your organization like complete customer profiles, data science models, product catalogs, inventory data, accounts, reservations, households, and more.
Manage multiple sources-of-truth
Traditional CDPs are built on duplicative data storage — your database and theirs.
Get a single source-of-truth
Keep your CRM, email tools, advertising platforms, and analytics dashboards all on the same page by storing and activating data all in one place — your existing data infrastructure.
6-9 month implementation
Traditional CDPs require a huge lift to set up. You must integrate your existing data manually and conform to their rigid structures.
Implement your first use case in weeks
Don't take a leap of faith. Hightouch is quick to set up because it is built on your existing data infrastructure. 90% of customers are fully onboarded in just days or weeks.
Siloed analytics
Traditional CDPs have limited analytics solutions causing marketers to struggle to easily piece together insights on their campaigns from disparate sources.
Closed-loop analytics
Hightouch provides highly-flexible campaign analytics allowing you to tie performance to business metrics and explore using any trait, audience, or custom parameter.
Unlimited data flexibility
Access and activate any data in your organization like complete customer profiles, data science models, product catalogs, inventory data, accounts, reservations, households, and more.
Get a single source-of-truth
Keep your CRM, email tools, advertising platforms, and analytics dashboards all on the same page by storing and activating data all in one place — your existing data infrastructure.
Implement your first use case in weeks
Don't take a leap of faith. Hightouch is quick to set up because it is built on your existing data infrastructure. 90% of customers are fully onboarded in just days or weeks.
Closed-loop analytics
Hightouch provides highly-flexible campaign analytics allowing you to tie performance to business metrics and explore using any trait, audience, or custom parameter.
Limited data flexibility
Traditional CDPs only allow you to access and activate basic customer data like users and events.
Manage multiple sources-of-truth
Traditional CDPs are built on duplicative data storage — your database and theirs.
6-9 month implementation
Traditional CDPs require a huge lift to set up. You must integrate your existing data manually and conform to their rigid structures.
Siloed analytics
Traditional CDPs have limited analytics solutions causing marketers to struggle to easily piece together insights on their campaigns from disparate sources.
Composable CDPs are more secure
Hightouch doesn’t store your data. Instead we simply read from your data warehouse where it stays safe and sound.