Built-in observability
for every sync.

Best-in-class observability features keep your teams one step ahead of potential issues so you have confidence that your business apps are always powered with the most accurate and up-to-date customer data.

Chart with a data warehouse connecting to a box containing Debug flows, Alert flows, and Logs which connects to customer data platforms after successful syncs.
Live Debugger

Find and fix errors fast

Dive deeper into failed runs with full API requests and responses. Filter and search across the entirety of synced rows, without sampling, to quickly identify problematic data. Debugger data is exportable to CSV for adhoc analysis.

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Table titled 'Your last sync' showing a mix of success and failed syncs.
Sync Logs

Analyze logs from your syncs directly in the warehouse

Write all of the results of your syncs back to your warehouse so you can investigate the status of each sync with the full flexibility of SQL and in the context of all of your customer data. Because we know all of your data belongs together.

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Snowflake logo framing an SQL editor with a sync query and results table below.
Configurable Alerts

Customize how, when, and where you get notified

Get ahead of potential issues with your data pipeline before your internal customers notice. Define the number of row failures that merit an alerting event, group errors to stave off alert fatigue, and get notified in your channel of choice—whether that’s Slack, email, or PagerDuty.

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Slack interface with a popup message from Hightouch alerting to a failed sync with a link to the issue.
Datadog Integration

Standardize your observability approach

Use our Datadog integration to configure fine-grained alerts based on your customized thresholds, or get proactively notified when anomalous behavior is detected. You can also build custom dashboards to better understand sync performance and trends.

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Datadog logo with a bar chart over a timed interval.

Our team implements Hightouch in some of our most critical workflows, so it’s important for us to be able to make sure our models and syncs are working as expected. We can count on Hightouch Alerts to notify us right away in Slack when something unexpected happens in one of our syncs, and when something does, we can depend on the Live Debugger to help us get to the bottom of the issue quickly and efficiently.

Erik Edelmann
Erik EdelmannSr. Analytics Engineering Manager @ Vendr

Ready to leverage your customer data?

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Your data warehouse is your source of truth for customer data. Hightouch syncs this data to the tools that your business teams rely on.

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