Prevent
Account Churn
Get notified when customers are likely to churn so you can be proactive and take action.
Engage
With Customers
Automatically message customers in shared Slack channels to notify them of key events and updates.
Identify
Upsell Opportunities
Get notified when product usage exceeds plan limits so you can help customers expand to a higher plan.
Collaborate
With Teammates
Stay up to date on timelines and achievements of your teammates, without having to check a workflow or project management tool.
Trusted by marketing teams at
Stop checking dashboards: get notified where you work
Hightouch integrates with your entire Messaging stack to ensure everyone can get updates on new events.
Slack
- Customize the look and feel of your messages using Slack block kit (ex: add buttons to take action on notifications).
Microsoft Teams
- Inform internal and external stakeholders about key business events.
Mattermost
- Power notifications in your favorite open source messaging tool.
How it fits into your business
Hightouch Notify keeps all your teams informed so they can take action.
Customer Success
Get notified when customers are likely to churn.
Sales Team
Get notified when product usage exceeds plan limits (for Upsells).
Operations Team
Get notified when inventory is low or tickets come in.
Finance Team
Get notified when invoices are overdue or payments failed.
“With Hightouch Notify, our Professional Services team is automatically reminded via Slack of upcoming deadlines, and potentially erroneous deadlines are also flagged. Since senior management isn’t checking Asana regularly, major project milestones are automatically communicated in Slack, keeping everyone aligned.”
“We have Slack channels with each customer, so if emails are ineffective, we can escalate messages and send them directly in Slack with Hightouch Notify. On top of this, we also created a “Deal Success Bot” that gives credit to employees who save customers over 25% or $100K in savings.”
Your data warehouse is your source of truth for customer data. Hightouch syncs this data to the tools that your business teams rely on.
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