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Leading Composable Customer Data Platform

Leverage all of your customer data with a Composable CDP

Modern companies unlock more customer data with a Composable CDP. Faster, more flexible, and more cost-efficient than traditional Customer Data Platforms.

Book a demo to learn how a Composable CDP fits with your business.

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The world’s most innovative companies choose Hightouch as their Customer Data and AI Decisioning Platform

Spotify.
Warner Music Group.
PetSmart.
WeightWatchers.
Ramp.
Calendly.
Grammarly.
Anaconda.
Spotify.
Aritzia.
Nando's.
Warner Music Group.
PetSmart.
WHOOP.
WeightWatchers.
Chime.
Iterable.
Ramp.
Calendly.
Docusign.
Grammarly.
Cars.com.
A&E Global Media.
Anaconda.
Read case studies

What is a Composable CDP?

A Composable CDP is an unbundled solution that collects, models, and activates customer data from your existing data infrastructure.

Composable CDP Architecture Diagram

Rather than operating as a separate entity outside of your existing data infrastructure, a Composable Customer Data Platform integrates directly with your existing data warehouse. This flexible, modular architecture provides all the functionalities of a traditional CDP, but with each component fully customizable to meet your specific requirements. You can enjoy the full benefits of a traditional CDP while maintaining independence from being locked into the ecosystem of any single vendor. A Composable CDP provides complete control over collection, modeling, and storage and offers the flexibility to create and activate audiences using the entirety of your first-party customer data.

Traditional CDPs live separate from your broader data warehouse, and their components are tightly coupled. A Composable CDP has a similar purpose but a very different architecture. While there are several Composable CDP myths floating around, to be composable, a CDP must meet the four following requirements:

  • A Composable CDP must run on your own infrastructure. The platform must not store a separate copy of your data.
  • A Composable CDP must be schema-agnostic. You have complete control over how your data is structured and stored.
  • A Composable CDP must be modular and interoperable. That platform must integrate with your existing technology, processes, and workflows. If you already have a solution/process in place for event collection, you should not have to switch to another vendor’s offering.
  • A Composable CDP must provide unbundled pricing. You should only pay for the features and capabilities you need–not the entire shelf-ware of the platform.

What are the Differences Between Composable CDPs and Traditional CDPs

The biggest difference between a traditional CDP and a Composable CDP is flexibility. With a traditional CDP, you’re purchasing a platform with specific capabilities designed to run parallel to your existing data infrastructure. With a Composable CDP, you can pick and choose the components you need and integrate them directly on top of your existing infrastructure.

This may seem more complicated; however, traditional CDP implementations are never straightforward and can often take 6-12 months to implement. No matter what is promised, there is no such thing as an “easy” implementation of off-the-shelf technology at scale. You’ll need technical expertise whether you're deploying a traditional CDP or a Composable CDP, but with a Composable CDP, the implementation is much faster and more efficient because you can leverage all the existing data assets and tackle implementation one use-case at a time.

The platform gives us all the capabilities of a traditional CDP, but we have the flexibility to use any and all of our data assets. We don’t have redundancy in our data stack: data is only stored in Snowflake and doesn’t need to be copied into Hightouch.

Claire Look

Claire Look

VP of Data at The Zebra

Should You Buy a Composable CDP or a Traditional CDP?

When deciding whether to invest in a Composable CDP or a Traditional CDP, it's important to consider the unique needs of your business. Although a packaged Traditional CDP might appear simpler, Composable CDPs offer superior benefits without being limited by a rigid, bundled architecture.

As first-party data becomes increasingly critical across all industries, the need for flexibility to handle complex data scenarios is growing. Composable CDPs excel in providing this flexibility. If your company has a minimal data footprint and limited data resources, a Traditional CDP could be suitable, especially for basic personalization tasks. However, for businesses already investing in or planning to develop a data infrastructure, a Composable CDP is the more advantageous choice. This type of CDP adapts more readily to your evolving data needs and infrastructure, making it a far more future-proof option.

90%1 of marketers say their CDP does not do what they need, so why do they keep buying them?

Comparisons of features of Traditional CDPs versus Hightouch.

Traditional CDP

Hightouch
Data flexibility

Limited data flexibility

Traditional CDPs only allow you to access and activate basic customer data like users and events.

Unlimited data flexibility

Access and activate any data in your organization like complete customer profiles, data science models, product catalogs, inventory data, accounts, reservations, households, and more.

Sources of truth

Manage multiple sources-of-truth

Traditional CDPs are built on duplicative data storage — your database and theirs.

Get a single source-of-truth

Keep your CRM, email tools, advertising platforms, and analytics dashboards all on the same page by storing and activating data all in one place — your existing data infrastructure.

Implementation effort

6-9 month implementation

Traditional CDPs require a huge lift to set up. You must integrate your existing data manually and conform to their rigid structures.

Implement your first use case in weeks

Don't take a leap of faith. Hightouch is quick to set up because it is built on your existing data infrastructure. 90% of customers are fully onboarded in just days or weeks.

Real-time

Real-time, with limits

Traditional CDPs limit the data you can use for real-time marketing and can take months (or years) to deploy.

Real-time unlimited

Get up and running with sub-second real-time marketing that combines behavior signals with all of the data in your data warehouse.

Product feature bundles

One size fits all

Traditional CDPs offer expensive product bundles with features you may not need.

Molded to your specific use cases

Select from a complete set of products and features, but only purchase and implement the ones you need to solve exactly what you are trying to accomplish.

Unlimited data flexibility

Access and activate any data in your organization like complete customer profiles, data science models, product catalogs, inventory data, accounts, reservations, households, and more.

Get a single source-of-truth

Keep your CRM, email tools, advertising platforms, and analytics dashboards all on the same page by storing and activating data all in one place — your existing data infrastructure.

Implement your first use case in weeks

Don't take a leap of faith. Hightouch is quick to set up because it is built on your existing data infrastructure. 90% of customers are fully onboarded in just days or weeks.

Real-time unlimited

Get up and running with sub-second real-time marketing that combines behavior signals with all of the data in your data warehouse.

Molded to your specific use cases

Select from a complete set of products and features, but only purchase and implement the ones you need to solve exactly what you are trying to accomplish.

Power any CDP use case, without the usual headaches

Retain users with data-driven loyalty programs

Use data to create loyalty programs that work. Power the best offers and most relevant messages to every customer.

Learn more

Increase LTV with 1-1 personalized product offers

Always recommend the next-best-action by leveraging all of your organization’s data including data science and product catalogs.

Learn more

Drive higher engagement with omni-channel personalization

Make sure customers are receiving the right message on the right channel at the right time by centrally managing your audience logic.

Learn more

Deliver your Customer Data Platform on Snowflake, Databricks, BigQuery, and Redshift

Don’t copy your data to an incompatible and less secure data silo. Turn your existing data into a CDP instead.

Analyze and organize your data into a single source of truth

Hightouch Identity Resolution allows you to define your own rules and own your identity graph yourself.

Explore Identity Resolution

Activate any type of data to power any use case

Hightouch Customer Studio allows you to build audiences or traits using all of the data in your warehouse.

Explore Customer Studio
Abstract illustration of data getting collected with Hightouch Events.

Collect data directly into your data warehouse

Hightouch Events allows you to collect any web or server side event by simply implementing a few lines of code.

The only Customer Data Platform that closes the marketing loop

Stop jumping between tools and trying to tie your data together between systems. Simplify your workflow with end-to-end tools built for marketers.

Members

Overlap

High LTV email abandoners

2,988 members

1,974 members

Cart abandoners 2,988

Newsletter subscribers 1,974

Member overlap 378 or 12.65%

Composable CDPs are more secure

Hightouch doesn’t store your data. Instead we simply read from your data warehouse where it stays safe and sound.

ISO 27001 Certification.
Grammarly logo.

If we had to get rid of Hightouch, we’d riot. It underpins our entire marketing funnel and strategy. Marketing is all about personalization, and that’s what Hightouch gives us.

Trevor Luescher, Marketing Systems Architecture at Grammarly

Read the story

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