Help Scout
Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service.
Sync and keep your customer’s data up-to-date
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Improve your Help Scout data with Hightouch
Live chat & help desk use cases
Providing excellent customer support is one of the most important aspects of building a successful business. This integration can help you win your customers' loyalty and retain them for the long term by delivering unparalleled and highly personalized support. With this integration, you can offer solutions and resolutions faster than ever before, without ever asking your customers redundant questions. By providing a seamless support experience, you can increase customer satisfaction and foster long-term loyalty.
Email use cases
This integration enables the creation of email campaigns that are not only timely and relevant, but also highly personalized to your customers. By relying on accurate and fresh data from your warehouse, you can ensure that your email campaigns are delivered at critical moments. The integration allows you to create a 360-degree view of your customers, so you can tailor your messaging to their specific needs and preferences. Whether you want to drive engagement, increase conversions, or improve customer loyalty, up-to-date data is key to achieving your goals.
E-commerce use cases
Access, process, and analyze customer and product data from across your business. Then activate that data to create personalized, one-to-one experiences in your e-commerce store. Additionally, by keeping product data such as inventory levels and sales trends up-to-date, you can make informed decisions about product offerings and pricing strategies.
All 35+ Help Scout integrations
Before Hightouch
- Inconsistent and inaccurate data
- Laborious and expensive
- Brittle and inflexible
After Hightouch
- Consistent and accurate
- Observable and governed
- Scalable and flexible