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Connect conversations across channels and deliver seamless customer experience with Genesys Cloud.

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Create and update external contacts and keep their data in sync with your data source

Add organizations and keep their attributes and data fresh to ensure positive customer experiences.

Trusted by leading companies to sync data securely at scale


Improve your Genesys data with Hightouch

CRM use cases

By maintaining an up-to-date, 360-degree view of prospect and customer data, you can provide your customer-facing teams with the necessary context they need before engaging with customers. This context includes crucial information such as customer history, preferences, and other relevant data. By having the most current information at their disposal, your team can create personalized experiences for your customers, resulting in increased engagement and a higher likelihood of conversions.

Read our Genesys documentation

All 35+ Genesys integrations

Airtable to Genesys
Chaotic graph of interconnected nodes representing data warehouses, data, and business tools.

Before Hightouch

  • Inconsistent and inaccurate data
  • Laborious and expensive
  • Brittle and inflexible
Clean and easily readable graph of data moving from a warehouse node, to Hightouch, to business tools.

After Hightouch

  • Consistent and accurate
  • Observable and governed
  • Scalable and flexible

Activate your data in less than 5 minutes