Sync customer and task data with Gladly to enable agents to quickly access customer information
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Improve your Gladly data with Hightouch
Live chat & help desk use cases
Providing excellent customer support is one of the most important aspects of building a successful business. This integration can help you win your customers' loyalty and retain them for the long term by delivering unparalleled and highly personalized support. With this integration, you can offer solutions and resolutions faster than ever before, without ever asking your customers redundant questions. By providing a seamless support experience, you can increase customer satisfaction and foster long-term loyalty.
E-commerce use cases
Access, process, and analyze customer and product data from across your business. Then activate that data to create personalized, one-to-one experiences in your e-commerce store. Additionally, by keeping product data such as inventory levels and sales trends up-to-date, you can make informed decisions about product offerings and pricing strategies.
All 35+ Gladly integrations
Before Hightouch
- Inconsistent and inaccurate data
- Laborious and expensive
- Brittle and inflexible
After Hightouch
- Consistent and accurate
- Observable and governed
- Scalable and flexible