by Hightouch

Next stop → London, Nov 3
Reframe logo.

AI Marketing,
on your terms.

Join us for a candid, practical exchange of innovative data and AI practices that can transform your marketing.

Event details

Reframe is a one-day event series for marketing leaders who are done speculating about AI and want to see what’s actually working. No theory, just real workflows and playbooks from teams shipping AI that’s redefining their marketing.

Reframe, New York 2026

The agenda

November 3

Breakfast & registration

Check in and join us for breakfast before we kick off the day.

Welcome remarks

Fireside chat with Monzo Bank

  • Kat O’Donnell, Director Customer Engagement & CRM at Monzo Bank
  • Kashish Gupta, Founder & Co-CEO at Hightouch

AI is here, marketing is changing, and a lot of the conversation is somewhere between unhelpful and melty-face emoji. There's a lot of confident speculation out there, but nobody actually knows what the future holds. So we'd rather focus on what we do know: what’s working in marketing, right now.

Hightouch keynote: What it actually takes to reinvent marketing with AI

  • Kashish Gupta, Founder & Co-CEO at Hightouch

AI hasn't revolutionized marketing out of the gate the way it has for other teams like Software Development or Legal. We believe marketing is ready for reinvention, but it requires different frameworks and different tools.

Break

The power (half) hour: Fast friends

There are too many great people here. You can’t leave Reframe without really getting to know them. Join us in an activity to connect with great folks, including leaders from companies like News UK, HelloFresh, Sainsbury’s, FanDuel, Skyscanner, Deliveroo, and more!

Customer session: How AI has changed lifecycle marketing at News UK

  • Laura Dobson Whyley, Engagement and Lifecycle Lead at News UK

News UK had no shortage of data or ideas, but manual workflows made it difficult to act at scale. Laura Dobson Whyley shares how her team uses Hightouch’s Agentic Marketing Platform and AI Decisioning to create personalized, continuously optimized winback journeys that drive faster execution and long-term subscriber value.

Lunch

Why your AI keeps making the wrong decision with the right data

  • Matt Kaler Pilgrim, EMEA Partner Development Lead, AdTech and MarTech at Snowflake

AI can have the right customer data and still make the wrong call. The problem is often what sits around the data: what’s happening now, what the business is trying to achieve, and what the company has learned before. This session shows how marketers can turn enterprise context into a durable advantage.

Roundtable: Real talk, real fixes

Everyone’s got a challenge they’re grappling with. In this activity, we’ll guide everyone in surfacing one of those issues, connecting with their peers, and walking away with thoughtful, practical solutions.

Break

An end-to-end walkthrough of the Hightouch Agentic Marketing Platform

  • Kashish Gupta, Founder & Co-CEO at Hightouch

Hightouch pioneered the Composable CDP, but now we are extending the workflow. See our new products in action.

Break

Executive coaching: How to communicate like a CEO

  • Adam Fierman, Associate Director at Stand and Deliver

CEO communication coaches from Stand & Deliver will host an interactive session teaching attendees how to curate narratives to drive forward projects internally and market effectively externally.

Closing remarks

Cocktail reception

Join us for cocktails, light bites, and live music to close out the event.

Learn together with
peers from brands

Spotify.
Accor.
Salomon.
Domino's.
DoorDash.
OpenAI.
e.l.f..
Nando's.

2026 Hightouch

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