Calixa

Accelerate product-led sales with data directly from your data warehouse

Setup

To set up Calixa, you will need your Calixa Account ID and Auth Token

These can be found in Calixa by clicking the dropdown menu on the Calixa console home page and select API Keys.

Supported types

Hightouch supports syncing to the following Calixa types:

Events
Objects

Syncing objects

Object types

Hightouch supports syncing to the following Calixa objects:

Users
Accounts

Event types

Hightouch supports syncing to the following Calixa events:

Custom User Events
Custom Account Events
Published Metric Events

To ensure syncs send each event, your event model must use a truly unique primary key. See the events syncs documentation for more information.

Object sync modes

Upsert - Upsert mode is supported for Users and Accounts. In upsert mode, Hightouch adds new rows and keeps existing rows up to date.

Record matching

Records can be matched from your source to your Calixa workspace by an external ID.

Field mapping

You can sync columns from your source to Calixa's default and custom fields.

Tips and troubleshooting

Common errors

To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.

Live debugger

Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.

Sync alerts

Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.